Terms and Conditions

Returns: Items may be returned for an exchange or refund if you are unsatisfied and Upstate Invasive Plant Control & Native Restoration LLC is notified within 24 hours after delivery. You are required to submit photos of these items within 24 hours of delivery for your return to be considered. Upstate Invasive Plant Control & Native Restoration LLC has the right to refuse exchanges or returns due to the perishable nature of the good and us having no control over its handling once it leaves our possession.

Non-Guarantee: Nursery stock is sold “as is”. This means the buyer accepts the trees in their current condition. We are not liable for factors that are out of our control after the sale, such as pests, weather,  planting conditions, and poor maintenance. 

Cancellations: Cancellations/reductions of an order must be made in writing via email. Upstate Invasive Plant Control & Native Restoration requires a 5 day in advance notice of any cancellations/reductions of an order.

Claims: Claims must be made in writing within 5 days after arrival of goods. Buyer agrees to have unconditionally accepted the goods if it does not give such notice. Upstate Invasive Plant Control & Native Restoration will not consider any claim after item has been improperly stored, planted, modified or used in any way.

Privacy Policy: It is Upstate Invasive Plant Control & Native Restoration LLC’s policy that your personal information remains private and confidential.